The Role

Fairstone is recruiting for a central administrator to work alongside other administrators within the city office.

Key Responsibilities

The Ideal Person



  • Research a broad range of financial products across all financial sectors.
  • Liaise with various providers, gathering and correlating plan/policy information and ensuring a smooth and timely business process.
  • Managing and maintaining a precise record of pipeline and submitted business in order to be able to update clients and advisers accordingly.
  • Sending Letters of Authority, collate and evaluate client policy/investment/pension.
  • Researching products and funds using software such as Defaqto and FE Analytics.
  • Create and maintain client files and enter details into the back-office database.
  • Submitting business on internal and external systems.
  • Prepare paperwork for pre-sale and post-sale.
  • Maintain regular contact with clients, booking clients in for annual reviews and management of review process.
  • New business processing and submission to business quality, submitting onto external and internal systems.
  • Monitoring of trail fees, consolidation of correct amounts from correct providers and Fairstone payment and invoicing clients for new and ongoing fees where applicable and subsequent monitoring and follow up.
  • Develop a broad knowledge of financial products including both individual and employer pension knowledge, investments and protection products.


  • Ability to build strong working relationships with both the IFAs, and the rest of the team.
  • Previous experience of working within a similar role within a financial services business is desirable.
  • It is essential that you possess strong communication skills, have a high attention for detail, and have interpersonal and organisational skills with the ability to work in a busy, fun and professional environment.
  • You must be happy to work on your own and as part of a team and have excellent time management skills.
  • Good IT skills including Office 365.
  • Capable of meeting deadlines and being able to prioritise effectively.
  • Good telephone manner.


  • Wanting to work towards Diploma qualification is desirable

Apply direct to our recruitment team

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Careers at Fairstone

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The Fairstone culture centres around respect, equality and collaboration with a strong family ethos to empower colleagues.

Fairstone Academy

The Academy is available to everyone within the business and encourages the development of skills and qualifications.

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We offer a diverse range of apprenticeship roles throughout various departments of the business.

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Graduate Scheme

With strong links to a number of Universities we have a proven track record of coaching individuals to senior positions within the group.